Senior ERP Application Assistant

Farkas Kiss Endre legjobb állása OSCE

recruitment@osce.org;press@osce.org;quest@osce.org;pm@osce.org;oversight-hotline@osce.org

Bewerbung fur Senior ERP Application Assistant

Levél szövege

Lieber OSCE!

Ich möchte mich bei Ihrem Unternehmen als Senior ERP Application Assistant bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

Deine Rolle im Team
Under the supervision of the Chief, ICT Functional Support and the overall guidance of the Deputy Director, Head of ICTS, as Senior ERP Applications Assistant you will be responsible for providing functional support to the OSCE's Enterprise Resource Planning (ERP) system. The OSCE's ERP system is Oracle E-Business Suite (EBS), currently running R12.2.
You will be a member of the ICTS Functional Support Unit (FSU), which is responsible for the delivery of ERP services to over 2,700 OSCE personnel in 18 field missions and institutions.
Providing second-level ERP functional support in the areas of finance, budget, and projects/grants accounting, responding to and resolving incidents and service requests in a professional manner and according to the defined service-level agreements (SLAs); supporting users directly with incidents and service requests; conducting root-level analysis of reported issues, providing workarounds or implementing permanent fixes, co-ordinating issue resolution with colleagues and vendors, and tracking and escalating issues as needed;
Gathering, documenting, and analysing the ERP system requirements of user representatives and other stakeholders; aligning user requirements with technical options, and proposing functional designs for affordable and fit-for-purpose technical solutions;
Developing ERP solutions according to agreed designs, functional requirements, and applicable standards. Implementing ERP change requests (new features, new RICEFW (Reports (R), Interface (I), Conversion (C), Enhancements (E), Forms (F) and Workflow (W) components, configuration settings, and modifications to existing features) in accordance with ICTS standards and the FSU work plan;
Co-ordinating and executing the manual and automated testing of ERP systems; co-ordinating User Acceptance Testing activities with user representatives; writing test documentation such as test plans, scripts, and reports;
Co-ordinating and performing the deployment of ERP updates and patches according to ICTS standards;
Managing FSU projects in accordance with ICTS standards (PRINCE2, agile); writing and maintaining project documentation including business cases, project plans, risk/issue registers, and status reports;
Co-ordinating operational support and project activities with ICT colleagues and external vendors;
Writing and reviewing technical and user documentation for ERP solutions, including functional design documents, user guides, deployment instructions, and Standard Operating Procedures (SOPs);
Supporting business units with business process re-engineering activities;
Managing communications with the OSCE-wide ERP "Super Users Network" and the main business stakeholders of the ERP system, and assisting in demand management and planning;

Technologien und Skills
C
Taleo
Oracle E-Business Suite
PL/SQL
Missions
Oracle
Confluence
JIRA
Go
SharePoint
WF

Unsere Erwartungen an dich:
Qualifikationen
Excellent written and oral communication skills in English; working knowledge of another OSCE language is desirable;
Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
Ability to work under minimal supervision;
Ability and willingness to work as a member of team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.

Erfahrung
A minimum of six years of Oracle EBS functional experience in the finance, accounts and treasury domains, including experience of PL/SQL development in an Oracle EBS environment and knowledge of the data-structures of these EBS domains;
A minimum of six years of experience in the implementation and post go-live support of an Oracle EBS system, of which more than two years' experience shall be with Oracle EBS Release 12;
Experience in planning and executing ERP functional testing activities;
Experience in the planning, testing, and co-ordination of Oracle EBS functional patching and upgrades;
Experience managing and/or participating in ICT projects that use a project management methodology like PRINCE2, Project Management Institute (PMI) and/or agile methods; PRINCE2 certification is desirable;
Experience with Oracle iSupport, Assyst, Jira, Confluence, and SharePoint is desirable;
Specific experience in Oracle EBS modules for Project/Grant Accounting, Budget, GL, and AP/AR is desirable;
Experience with Oracle PBCS/Hyperion, Taleo, HCM, and Fusion technologies are desirable;
Experience with OBIEE, EIS/SplashBI, and Oracle HRMS modules is desirable;
Experience with Oracle EBS developer tools such as Forms, Report, and WF is desirable;

Ausbildung
Completed secondary education supplemented by formal studies in computer science, information systems, systems engineering, or another technology-related field;