Software Support Engineer

Farkas Kiss Endre legjobb állása Altova

Bewerbung fur Software Support Engineer

Levél szövege

Lieber Altova!

Ich möchte mich bei Ihrem Unternehmen als Software Support Engineer bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

As a member of the Support Team, your challenge is to help our customers get the best value from our tools and solutions. Cooperating with development and quality management departments you will have first hand, knowledgeable sources at your disposal for tracking down issues and providing answers to customer requests. You will only work in our office in Vienna no travelling is required.

You will:

Be part of the support team located at the Altova headquarters in Vienna
Analyze issues reported by customers via web-form and e-mail
Report bugs via defect tracking system
Develop solutions and workarounds to support the customer
Educate customers how to use our tools and solutions

Requirements:

General understanding of and experience with Web technologies (XML, HTML, Client/Server environments)
Strong analytical skills and desire to stay up to date with new Web technologies and their application
Ability to work in a team as well as independently
Experience with relational databases
Experience with Windows and Linux operating systems
General understanding of Object Oriented Programming and experience thereof: Java, C#
Competency in both written and verbal communication in English language
Self motivated

Desired skills:

Knowledge of / experience with: XBRL, UML, EDI
Experience working in a technical support team
Experience with telephone support
Competency in both written and verbal communication in German language
Basic knowledge of Mac OS

Benefits:

A minimum salary of € 2.900 gross/month. Additional payment based on your qualification and experience is possible.
Location in Vienna’s first district (easy access to public transport). All our employees receive an annual pass for the core zone of Wiener Linien.
Highly professional and flexible work environment.

Please send your CV via email to: hr-vienna@altova.com . Include a cover letter explaining how you fit the above criteria and how your previous experience will help you succeed as Software Support Engineer for Altova.