Customer Service Agent German - 20 hours (all genders)

Farkas Kiss Endre legjobb állása Entain Services Austria GmbH

Bewerbung fur Frontend Developer (Summer Internship)

Levél szövege

Lieber Entain Services Austria GmbH!

Ich möchte mich bei Ihrem Unternehmen als Customer Service Agent German - 20 hours (all genders) bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

Customer Service Agent German - 20 hours (all genders)Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as Ladbrokes, partypoker, bwin and Coral. What you'll be doing:Handling customer inquiries via chat/e-mail/phone; including but not limited to product related (Sports, Casino, Poker) as well as cashier related matters Assessing individual issues and taking appropriate action to ensure customer needs are met Working in coordination with other teams based at different locations that share similar objectives Escalating system anomalies and general issues faced by customers to the relevant party Understanding Standard Operating Procedures and delivering service / quality standards to agreed level What we need from you:Willingness and flexibility to work in the shifts German language C1 level English language skills to a business standard Excellent written and verbal skills as well as high interpersonal skill level Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries Ability to perform well in a multi-task/cultural and ever-changing dynamic environment A flexible, creative and driven personality General computer knowledge (MS Office, Internet) Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided Desirable:Customer service experience What we offer:Great place to be Awesome team of very knowledgeable & supportive colleagues We offer an annual salary minimum 15,500 euro gross p.a. Lunch vouchers are available Strong focus on the personal and professional development, including in-house mentorship and e-learnings Relocation package Team Spirit: events (e.g. Action Day, Roof-top BBQ party), team building (e.g. EOY Party), sports activities (e.g. tennis, yoga, football) and pro-bono activities A modern and dynamic working environment in the heart of Vienna Wellbeing at EntainWe want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them. Join us