Integration Support Engineer

Farkas Kiss Endre legjobb állása Global Blue

Bewerbung fur Systems Analyst

Levél szövege

Lieber Global Blue!

Ich möchte mich bei Ihrem Unternehmen als Integration Support Engineer bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers. http://www.globalblue.com/corporate/ Integration Support EngineerApply Now Nature and aim of the positionAs Tax Free Solution Specialist/Engineer you will work in the Integration Support team which is part of Technical Account Management for Global Accounts. We are responsible for providing technical support to our biggest global merchants ("Global Accounts"), their IT partners and internally their assigned Technical Account Managers. This also involves close internal cooperation with Product Managers and developers, IT operations teams and IT Managers located in many different countries. In Integration Support we focus on the development performed by merchants and IT partners to integrate Global Blue Tax Free products into the Point-Of-Sale Systems (POS) on PCs, mobile devices and other custom POS solutions. We support the entire journey of this development by gathering country requirements for Tax Free, creating the technical documentation used by merchants and IT partners to integrate with Global Blue, consulting Technical Account Managers and merchants on our products and features, providing support during the merchants/IT partners development, creating test cases, performing QA validation of the development, preparing the production environment for the go live of the merchant shops and finally by providing second level technical support in production. You will receive a number of training sessions to get started, with the intention to help you become productive after a month, truly productive after about 1 year of experience and provided you bring interest and dedication you will become an expert of integrated Tax Free issuing solutions, appropriate architecture decisions, familiar with the provided APIs and our backend systems. Main duties and responsibilitiesProvide technical expertise to Technical Account Managers as well as internal and external merchants and IT partners on: Global Blue integrated products architecture and APIs (mostly JSON based) Solution specific workflows and requirements Country specific legal Tax Free requirements Establish and maintain technical specifications for integrated Issuing Solutions. Execute the QA validation together with internal and external merchants and IT partners. Provide second level technical support after project completion (work-order and incident support). Support deployment in production (monitoring and troubleshooting). Establish and maintain internal documentation on completed merchant developments. Create and maintain shop setup, product configuration and Tax Free layouts in our test and production environments. Stay in direct and regular contact with internal departments to ensure that new product functionalities and requirements are correctly understood within the Technical Account Management team. Relates and cooperates mainly withLine manager Technical Account Management - Global Accounts team Global Accounts merchants and their IT partners Product TFS Technology Background and EducationMinimum of 3 years professional experience as a technical consultant or engineer in a multinational and customer-orientated environment Relevant IT educational background (experience in the software development field beneficial) Excellent English language skills (oral & written) Specific skills and knowledgeStructured, reliable, customer oriented approach Excellent ability to analyze and simplify problems to identify solutions Operational "hands-on" attitude and resolution orientation Able to work independently with self-motivating personality Very good communication and team skills, ability to present ideas clearly and concisely Ability to communicate with external partners in professional way Enjoy working in a multi-cultural environment Commitment and dedication to work Ability/flexibility to deal with changing tasks depending on merchant need Ability to adapt to fast changing environment and deliver despite urgency and pressure Experience with APIs, JSON, HTTPs, Javascript/C# beneficial Understanding of software development projects beneficial Understanding of Point-of-Sale related technology and transactional systems beneficial Our offer:As we believe your compensation goes beyond your pay-check, we offer a competitive salary plus a yearly bonus, as well as a wide range of other perks and benefits: Work in a fast-growing international company and industry State-of-the-art office environment well connected to the public transportation system and with good infrastructure International environment and inspiring colleagues from many different countries (35 nationalities) Flexible working time, Agile Working Model with potential to work from home Varied, interesting, and challenging job Lunch vouchers Referral Program Company doctor Other benefits. Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the guaranteed legal annual Min. compensation according to the Austrian collective agreement amounts to 38.000 EUR however, the total compensation is a subject of individual agreement. Apply Now