Systems Analyst / Engineer

Farkas Kiss Endre legjobb állása GlobalBlue_IT

Bewerbung fur Senior Developer - REX

Levél szövege

Lieber GlobalBlue_IT!

Ich möchte mich bei Ihrem Unternehmen als Systems Analyst / Engineer bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

Main duties and responsibilities
Provide 2nd level support for the Global Blue set of Issuing Solutions.
Work closely with internal and external partners to identify root case of issues, and actively participate in/drive problem management activities.
Provide impact analysis.
Leverage operational management tools (SPLUNK) to set up service monitoring
Plan, document and perform changes for supported services, deploy software releases to production and non-production environments using automation tools
Provide procedures, check lists and other documents for GBT Service Center (1st level support) and other stakeholders
Proactively cultivate good relationships with Business Units and other stakeholders to ensure flawless and transparent communication channels.
Maintain effective communication channels with all parties involved
Leverage operational management tools (SPLUNK) to set up service monitoring
Reporting and collaboration
The holder of the position reports directly to the Service Delivery Manager, Issuing. The position requires close collaboration within the Infrastructure and Operations teams, Technical Account Managers and Global Accounts merchants and their IT partners.
Profile and education
Structured, reliable, customer oriented approach
Excellent ability to analyze and simplify problems and identifying and implementing solutions
Operational “hands-on” attitude and resolution orientation
and relevant IT and/or business administration related education concluded
Very good communication and team skills, ability to present ideas clearly and concisely
operational "hands-on" attitude
Ability to communicate with external partners in professional way
Enjoy working in a multi-cultural environment
Commitment and dedication to work
Ability/flexibility to deal with changing tasks depending on merchant need
Ability to adapt to fast changing environment and deliver despite urgency and pressure
Experience with, SQL, APIs, JSON, HTTPs, Javascript/C# and reporting tools beneficial
Understanding of Point-of-Sale related technology and transactional systems beneficial
Specific skills and knowledge
minimum 2-4 years of professional experience in a similar application support role
experience in supporting business applications in large or medium scale environments
basic skills in web server administration, understanding of web services and service oriented architecture beneficial
experience in collaboration with software development teams or outsourcing contractors
proven ability to work in a matrix organization with teams distributed in different time zones
work experience within an international environment (desirable)
good database know how of MS SQL
desirable: ITIL certification