Application Engineer - Service Management tools

Farkas Kiss Endre legjobb állása Global Blue

Bewerbung fur Senior JAVA Developer

Levél szövege

Lieber Global Blue!

Ich möchte mich bei Ihrem Unternehmen als Application Engineer - Service Management tools bewerben. 
Ich bin ein Fullstack-Entwickler, bei dem ich meine 10-jährige Erfahrung mit verschiedenen Technologien einsetzen kann.

Ich habe meinen Lebenslauf an diese E-Mail angehängt.

Wir freuen uns darauf, von Ihnen zu hören!


Endre Farkas Kiss "Sodika"
Java and PHP Fullstack Developer, Nudist, Vlogger

https://www.linkedin.com/in/farkas-kiss-63bb9210a
https://sodika.org

Álláshirdetés szövege

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers. http://www.globalblue.com/corporate/ Application Engineer - Service Management toolsApply Now We are recruiting an experienced Application Engineer - Service Management tools to join our team. Reporting to Solution Lead IT Service Management, you will be part of the ITSM team that is one of the core teams of the IT Technology department making sure, that the daily business of all support departments is as smooth as possible. In close cooperation with internal departments and external vendors, you will constantly improve the technical workflow of Global Blue's business processes according to ITIL. Being responsible for all ITSM related applications, you will act as not only a central point of contact for any technical requests, but you will need to understand customer needs. Furthermore, we are looking for a pro-active and curious kind of team member willing to continue investigations and analyses where others would already give up. Beside that, the Senior Management, including the Vice President of the IT Technology department, rely on a strong reporting chain provided by you in this position. This enables you to not only become a customer oriented technical key player, but also an essential guarantor for proving the success of the IT Technology department with various reports. RESPONSIBILITIESto deploy, configure and operate of BMC applications and BMC Remedy modules to test and implement of customizations and improvement delivered by external development partner to participate and lead projects in cooperation with external vendors to introduce new and improve existing technical workflows and processes to create, maintain and improve of reports for management, stakeholders and customers using SAP Business Objects to support Senior Management in achieving improvements in automatization, standardization and simplification to maintain server structure needed by those applications close collaboration with 1st level Service Center Operations to provide 2nd/3rd level support for managed applications and infrastructure to prepare and hold workshops and trainings to maintain and up-date documentation REQUIREMENTSBackground Relevant IT education or equivalent technical experience (e.g. college/university MINT programme, preferably IT Systems Management) Min. 2-4 years of working experience in Application Support role OR as Web PHP Developer Experience working in an international environment Hand´s on experience in supporting business applications Wide-spread general IT competence ITIL processes - advanced experience, ITIL foundation certification or better Programming in PHP Knowledge of Windows server and MS SQL server Linux is an advantage Scripting/programming - good knowledge Hand´s on experience with ITSM products like Remedy, MyIT and/or Discovery and SAP BO - big advantage Fluent English Willingness to work on 24/7 "on call" duty Personal skills Strong communication skills Project Management skills Customer focus Strong analytical, investigational and problem solving skills Independent and self-motivated Creative and dynamic mindset, proactive Flexibility Self-organized and able to prioritize WE OFFERWhy working with us: Our organizational culture is based on values such as Innovation, Respect, Collaboration, Customer centricity and Empowerment. To work in fast growing international company with inspiring colleagues from many different countries; To work in cool and relaxed environment., without strong formalities and accessible leads. To have the possibility of flexible hours and working remote; To have learning & development opportunities alongside a team of real and unique people To receive a Top-notch "tech pack" to make your working days more agile. To benefit from an Employee referral program To have a great Health Insurance, and keep that check-ups up to date. To benefit from a Bonus Plan, considering yours and the Company´s evaluation. To have occasional company-wide events and team events for bonding Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the guaranteed legal annual compensation according to the Austrian collective agreement amounts to Min. 32,590.04 EUR however, the total compensation is a subject of individual agreement. Apply Now